Questions and answers
The things people ask before a first test. Cannot find yours? Ask us on WhatsApp.
Do I need an appointment to visit the lab?
No, you can walk in during opening hours. If you want a particular time, message us on WhatsApp and we keep a slot for you.
How does home collection work?
Book on WhatsApp or the Tests page, choose a slot, and a trained collector comes with a new sterile kit. The sample goes to our lab the same morning.
Which areas do you cover?
Aundh, Baner, Pashan, Balewadi, Wakad and Kothrud. Ask us on WhatsApp if you live nearby, and we tell you.
Do I need to fast?
Some tests, such as the lipid profile, ask for 10 to 12 hours without food. Water is fine. We tell you what your tests need when you book.
When do I get my report?
Most reports reach your WhatsApp the same day. A few, such as vitamin D, come the next morning. Each test shows its time.
Can you send a woman collector?
Yes, women collectors are available on request. Mention it when you book.
I have a prescription. What do I do?
Send a photo of it on WhatsApp. We reply with the tests and the price, and a time for your visit.
Can you explain my results?
Our reports show the values and reference ranges. Please speak to your doctor about what your results mean. We do not give a diagnosis.
How much does home collection cost?
It is free on bookings above ₹500 and ₹100 below that. Checkups include it.