Cancellation and refund policy
Sample wording for this demo. A real business writes its own terms and they appear here in plain words.
Last updated: November 2026
Confirm your date
An advance of 30 percent confirms your date and menu. The balance is paid in two parts, the last one three days before the event.
Guest count
Prices are per guest. Tell us the final count 7 days before the event. We can add guests later, and the count can come down by up to 10 percent.
Tasting
A tasting for six lets you try your menu before you book.
Change of date
If you change the date more than 30 days before, your advance moves to the new date. Within 30 days it is not refunded, because the food is already planned.
Allergies
Please tell us about allergies and dietary needs when you book, so we can plan the kitchen.
How to change or cancel
Message us on WhatsApp with your name and booking date. We confirm the change in writing on the same chat.
If we cannot attend
If we ever have to cancel, we return your full deposit and do our best to arrange another way to serve you on the same date.
How long a refund takes
When a refund applies, it reaches you within 5 to 7 working days by the same method you paid with.