Cancellation and refund policy
Sample wording for this demo. A real business writes its own terms and they appear here in plain words.
Last updated: November 2026
Confirm your plan
A booking amount of 30 percent confirms your plan and your date. The balance is paid in two parts before the wedding.
Change of date
If you change the date more than 30 days before, your booking amount moves to the new date, if our team is free.
Cancellation
If you cancel, the booking amount covers the planning work done so far. Within 30 days of the wedding it is not refunded.
Vendors
Vendor payments are made by you directly, unless you ask us in writing to handle them.
What is included
Each plan lists what is included. Anything outside the plan is quoted before we start.
How to change or cancel
Message us on WhatsApp with your name and booking date. We confirm the change in writing on the same chat.
If we cannot attend
If we ever have to cancel, we return your full deposit and do our best to arrange another way to serve you on the same date.
How long a refund takes
When a refund applies, it reaches you within 5 to 7 working days by the same method you paid with.