Cancellation and refund policy

Sample wording for this demo. A real business writes its own terms and they appear here in plain words.

Last updated: November 2026

Confirming an order

An order is confirmed on WhatsApp with the product, the price and the delivery charge. Payment details are shared there.

We send across India in a few days, and to the Gulf on request. The delivery charge is shown before you pay.

Gift wrap and a handwritten note are free on every order. Tell us what to write.

For hygiene, opened bottles are not returned. A sealed bottle can be returned within 7 days.

Sample vials are available on request, so you can live with a scent before you choose a bottle.

Message us on WhatsApp with your name and booking date. We confirm the change in writing on the same chat.

If we ever have to cancel, we return your full deposit and do our best to arrange another way to serve you on the same date.

When a refund applies, it reaches you within 5 to 7 working days by the same method you paid with.